Refund policy
No Return & No Refund Policy
Last Updated: July 13, 2026
At Precision Farriery Tools, we are committed to providing high-quality farrier tools and equine equipment. To maintain the quality and integrity of our products, all sales are final.
No Returns
We do not accept returns on any products once an order has been delivered. Please review your order carefully before completing your purchase.
No Refunds
We do not offer refunds for:
-
Change of mind
-
Incorrect product selection
-
Accidental purchases
-
Products that have been used or opened
-
Orders placed with incorrect shipping information provided by the customer
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery. Include your order number and clear photos of the product and its packaging. After reviewing your claim, we will work with you to provide an appropriate resolution, which may include a replacement if the issue is verified.
Order Cancellations
Orders may only be cancelled before they have been processed or shipped. Once an order has been dispatched, it cannot be cancelled.
Customer Responsibility
Customers are responsible for ensuring that all order details, including product selection, shipping address, and contact information, are accurate before placing an order.
Contact Us
If you have any questions regarding this policy or need assistance with your order, please contact our customer support team. We are committed to providing prompt assistance and ensuring a positive shopping experience.
Thank you for choosing Precision Farriery Tools. We appreciate your trust and look forward to serving your farrier and equine equipment needs.